REFUND & RETURN POLICY

mygulflist.com

1. Introduction

This Refund and Return Policy governs all services provided through the mygulflist.com platform. By accessing or using our services, users acknowledge that they have read, understood, and agreed to the terms outlined herein.

2. Nature of the Service

mygulflist.com operates as a digital classifieds and marketplace platform that connects buyers and sellers. The platform is not a party to any transaction conducted between users.

Accordingly, mygulflist.com does not accept responsibility for:

• The quality, safety, legality, or accuracy of listed products or services

• The correctness or completeness of listings

• Terms agreed upon between buyers and sellers

• Failure to deliver products or services

• Payment, refund, or compensation disputes between users

3. User Responsibility

Sellers and service providers are solely responsible for:

• Ensuring listings are accurate, complete, and up to date

• Delivering products or services as described

• Handling customer complaints and refund requests

• Complying with applicable United Arab Emirates consumer protection laws

4. Transactions and Disputes

All disputes arising from transactions conducted via mygulflist.com must be resolved directly between the buyer and the seller.

The platform may, at its discretion, provide:

• Communication tools to facilitate resolution

• User rating and review systems for transparency

• Account review or restriction in cases of policy violations

5. Refund Eligibility

mygulflist.com does not process refunds for user-to-user transactions. However, the platform reserves the right to review cases involving:

• Proven fraudulent activity

• Material violations of platform terms

• Mandatory legal requirements under UAE Federal Law No. 24 of 2006 (Consumer Protection)

6. Platform Fees

All fees charged by mygulflist.com for platform services are non-refundable once the service has been provided, including but not limited to:

• Listing fees

• Featured or promoted listing fees

• Service or commission fees

7. Legal Compliance

Users agree to comply with all applicable laws and regulations, including:

• UAE Federal Law No. 24 of 2006 (Consumer Protection)

• Regulations of the Dubai Department of Economy and Tourism

• UAE Cybercrime Law No. 5 of 2012

8. Dispute Resolution Process

In the event of a dispute:

1. Direct negotiation between buyer and seller

2. Use of platform communication tools

3. Referral to the competent courts of Dubai, UAE, if necessary

9. Limitation of Liability

Any liability of mygulflist.com shall be strictly limited to the amount of fees collected by the platform in relation to the specific transaction in dispute. The platform shall not be liable for indirect, incidental, or consequential damages.

10. Policy Updates

mygulflist.com reserves the right to amend this policy at any time. Continued use of the platform constitutes acceptance of the updated terms.